Terms and Conditions

1. Acceptance of the agreement

By using the NARES platform or subscribing to any of its plans, you agree to be bound by these terms and conditions. If you do not agree, please do not use the platform.

2. Nature of the service

NARES provides an electronic system for managing digital loyalty programmes, customer management, reporting, and the other features described in the selected plan. The platform reserves the right to develop, improve, or add features in the interest of service quality.

3. Subscription and fees

• The subscription is activated after payment is confirmed.
• The subscription period starts from the activation date.
• Fees paid are non-refundable once the subscription is activated, unless applicable law provides otherwise.
• If the subscription expires and is not renewed, some or all account services may be suspended until renewal.

4. Customer responsibilities

The customer undertakes to:

• Provide accurate and up-to-date information.
• Keep login credentials confidential.
• Not share the account with unauthorised parties.
• Not use the platform for any activity that violates the law or public morals.
• Not attempt to breach, disrupt, or misuse the platform.

5. Data protection

NARES commits to taking reasonable technical and administrative measures to protect customer data; however, absolute protection cannot be guaranteed for any internet-connected system.

6. Service availability

NARES strives to provide the service at the highest possible level, but does not guarantee the absence of temporary interruptions due to maintenance, updates, or circumstances beyond its control.

7. Limitation of liability

NARES is not liable for any indirect losses, lost profits, or damages resulting from the customer's misuse of the platform, entry of incorrect data, or sharing of login credentials with others.

8. Intellectual property

All rights in the platform, including its design, code, logo, content, and systems, are owned by NARES. They may not be copied, reused, sold, or modified without prior written consent.

9. Termination of service

NARES may suspend or terminate an account upon breach of these terms, or use of the platform in a way that harms the platform or other users, while retaining all legal rights.

10. Changes to the terms

NARES may amend these terms and conditions at any time. Continued use of the platform after the amendments are published is considered acceptance of them.

11. Contact and support

The customer may contact the support team through the approved channels within the platform for any questions or feedback.

12. Acknowledgement

By clicking “I agree to the terms and conditions”, the customer acknowledges that they:

• Have read and understood all the terms and conditions.
• Agreed to them of their own free will.
• Take responsibility for the use of their account.
• Undertake to use the platform in accordance with applicable laws and regulations.